When it comes to our customers’ goods, we don’t leave anything to chance. We make sure your goods – from cars to sugar beets – get delivered safe and sound. We take as much care with a 100-year-old piano making its way from China to Austria by rail just as we do the countless medical face masks and disposable gloves we have transported in the corona pandemic.
Our team of experts never let the goods out of their sight during the entire journey and utilise all their knowledge to make sure everything runs smoothly. This means we provide our customers with personalised transport insurance at rates for large companies.
Always on the safe side
Not only do we take care of the goods’ entire journey, we’ve also got every single move they make covered too. From loading and unloading to transshipment at our terminals and temporary storage in our warehouses and logistics premises across Europe. Our team of experts take care of the whole process with their know-how –door-to-door and across the globe.
In the event of something not going exactly according to plan, our transport insurance covers the entire value of the goods if they get lost or damaged. We also settle the claim as quickly as possible, so that our customers don’t have to wait long – even before the case has been closed with the parties who were responsible for the incident.
Just in case
A broad spectrum of goods travel on the sustainable railways. From food products to biodiesel and luxury cars, machines and IT equipment; our insurance covers it all. Well, almost everything – we did have to refer one request to transport a tiger to air freight …
You can find out more about our transport insurance and get in touch with one of our customer service representatives at smartlink.railcargo.com.